What is now?
systemic diagnosis: understanding the current situation in context, identifying resources and obstacles
systemic diagnosis: understanding the current situation in context, identifying resources and obstacles
shared vision: developing an inspiring vision and strategy together with the stakeholders
addressing people and systems together: based on the diagnosis, we approach the shared vision either by designing and fine-tuning systems and processes or by developing staff
starting point is the support of top management and to manage potential resistance to change by creating psychological safety